Wireless Retail Store Manager — Lead & Elevate Experience

Mobile Generation; Town of Wautoma (WI); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Base salary based on experience

Performance bonuses

Flexible schedule

Health plan

Personal time off

Team culture and growth opportunities

Sales contests with prizes

Job summary

Mobile Generation LLC is seeking a Verizon Wireless Retail Store Manager to lead a team across Midwest locations. The role emphasizes a strong sales process, product knowledge, and delivering an exceptional customer experience in a dynamic retail setting.

You will hire and mentor staff, drive KPI performance, and ensure operational standards align with Verizon and Mobile Generation policies. Travel to multiple sites may be required, with evenings and weekends part of the schedule.

Qualifications

• 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business, managing team members.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach and inspire your team members.
• Enthusiasm for retail, wireless technology and products and customer service.
• Ability to travel to our various locations across the Midwest as business needs dictate.
• Strong communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.

Responsibilities

• Building a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators each month
• Coach/mentor your team every day so they can provide an exceptional customer experience each time.
• Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Mobile Generation.
• Ensure all promotional roll outs, inventory procedures or other duties and tasks assigned by Mobile Generation leadership is executed timely and correctly.
• Set an example of personal and professional conduct for employees and others.

Skills

Team leadership

Customer service

Retail experience

Verizon Wireless products

Sales coaching

Job description

Mobile Generation LLC is seeking a Verizon Wireless Retail Store Manager to lead a team across Midwest locations. The role emphasizes a strong sales process, product knowledge, and delivering an exceptional customer experience in a dynamic retail setting.

You will hire and mentor staff, drive KPI performance, and ensure operational standards align with Verizon and Mobile Generation policies. Travel to multiple sites may be required, with evenings and weekends part of the schedule.