Wireless Retail Store Leader — AGM Focus

Victra-Verizon Authorized Retailer; Pearl City (HI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Maternity leave

401K match

Tuition reimbursement

Verizon service discount

Disaster relief

Referral bonus

Job summary

Victra, the largest Verizon authorized retailer, is seeking an Assistant General Manager in Hawaii. You will lead a store team, coach sales specialists, and drive performance while ensuring outstanding customer experiences and store operations.

You’ll own daily sales metrics, mentor staff, and handle key responsibilities from hiring to merchandising. You will work evenings, weekends, and peak periods, manage cash and compliance, and partner with leadership to meet ambitious targets while

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.

Responsibilities

• Talent management: selecting, hiring, and developing store talent.
• Own the store's metrics and drive sales targets and quota attainment.
• Lead store operations including opening/closing, cash handling, and reporting.
• Coach and develop the sales team to deliver outstanding customer experiences.
• Model leadership on the sales floor and resolve customer issues promptly.

Skills

Leadership

Coaching

Sales Skills

Customer Service

Staff Development

Education

High School Diploma

Job description

Victra, the largest Verizon authorized retailer, is seeking an Assistant General Manager in Hawaii. You will lead a store team, coach sales specialists, and drive performance while ensuring outstanding customer experiences and store operations.

You’ll own daily sales metrics, mentor staff, and handle key responsibilities from hiring to merchandising. You will work evenings, weekends, and peak periods, manage cash and compliance, and partner with leadership to meet ambitious targets while