Wireless Retail Store Leader

Victra - Verizon Authorized Retailer; Holden (MA); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Frequent Contests

Career Advancement Opportunities

Comprehensive benefits overview

Job summary

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll lead a store team, coach sales specialists, and drive sales targets and store performance.

You will create an outstanding in-store experience, train team members, manage daily operations, and collaborate with leadership to ensure customer satisfaction and brand compliance. This role demands energy, a competitive spirit, and a commitment to performance.

Qualifications

• Background in customer service within retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.

Responsibilities

• Lead your team by resolving customer issues and assisting with transactions.
• Set and share daily/weekly/monthly goals with sales teams.
• Provide training and mentoring to deliver an outstanding customer experience.

Skills

Customer service

Leadership

Sales targets

Staffing

Communication

Education

High school diploma or GED

Job description

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll lead a store team, coach sales specialists, and drive sales targets and store performance.

You will create an outstanding in-store experience, train team members, manage daily operations, and collaborate with leadership to ensure customer satisfaction and brand compliance. This role demands energy, a competitive spirit, and a commitment to performance.