Wireless Retail Sales Specialist — Part-Time & Growth

Pho Prime, LLC; Alhambra (CA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Paid time off

Benefits

Career development

EEO

Job summary

Wireless Vision, a T-Mobile Premium Retailer, is seeking a Part-Time Retail Sales Representative in Alhambra, CA. You will represent the T-Mobile brand, assist customers with wireless needs, and help the team meet store goals.

The role requires a strong customer service mindset, flexibility for nights/weekends/holidays, and the ability to stand for long periods. Bilingual abilities are preferred in some locations.

Qualifications

• Provide exceptional customer service to customers visiting Wireless Vision stores.
• Exceed monthly revenue goals through acquiring new accounts and maximizing existing ones.
• Participate in local marketing efforts to solicit new business and promote the brand.

Responsibilities

• Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of your team, including Management.
• Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assist customers with service activations, changes and bill payments, respond to billing inquiry equipment replacement, sell accessories and process price plan changes and upgrades.
• Build customers confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

Skills

Customer service

Communication

Flexible scheduling

Bilingual

Education

High school diploma/GED

Job description

Wireless Vision, a T-Mobile Premium Retailer, is seeking a Part-Time Retail Sales Representative in Alhambra, CA. You will represent the T-Mobile brand, assist customers with wireless needs, and help the team meet store goals.

The role requires a strong customer service mindset, flexibility for nights/weekends/holidays, and the ability to stand for long periods. Bilingual abilities are preferred in some locations.