Part‑Time Retail Sales Representative – Wireless Vision
Location: Glendale, CA
Compensation: $16.90 - $18.70/hour
Job Type: Permanent
Position Overview
Wireless Vision, a T‑Mobile Premium Retailer, is seeking a Part‑Time Retail Sales Representative to represent the T‑Mobile brand and meet customers’ wireless needs. As a member of the store team, you will work collaboratively to achieve both personal and company goals.
Responsibilities
- Provide exceptional customer service by greeting customers, answering phones, and assessing their needs.
- Exceed monthly revenue goals by acquiring new customer accounts, maximizing existing customers’ accounts, and excelling in quality metrics.
- Participate in marketing efforts to solicit new business, including outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store.
- Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
- Work with store management in opening, closing, and operating the retail facility, including cash handling, inventory count, and deposits as governed by operations control standards.
- Complete accurate paperwork and transactions according to company policies and procedures.
- Share customer experience with the rest of your team, including management.
- Ensure maintenance of store appearance, back room, restrooms, and individual work area according to the retail store standards.
- Assist customers with service activations, changes and bill payments, respond to billing inquiries, equipment replacement, sell accessories, and process price plan changes and upgrades.
- Build customer confidence by making their experience comfortable and simple while meeting their needs.
- Engage in service selling and right‑fit the customer with the appropriate total technology solution.
- Assist in other tasks, duties, or projects as assigned by management.
Qualifications
- Minimum of 6 months experience in retail or another customer‑focused environment.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Professional, energetic, and positive attitude.
- Excellent written and verbal/interpersonal communication skills.
- Completed high school diploma or GED.
- Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
- Must be able to move and/or lift up to 25 pounds.
- Bilingual preferred in certain locations.
Benefits
- Competitive paid time‑off program
- Medical, dental, and vision benefits
- Development and growth opportunities
Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace.