Wireless Retail Sales Pro — Growth & Benefits

Pho Prime, LLC; Alameda (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Vision benefits

Development opportunities

Job summary

Wireless Vision in Alameda, CA is seeking a Full-Time Retail Sales Representative to represent the T-Mobile brand and meet customers’ wireless needs. You will work as part of a store team to achieve personal and company goals.

The role requires a minimum of 6 months in retail or customer-focused environments, with a flexible schedule including nights and weekends. You’ll handle activations, billing, and plan changes, while maintaining store appearance and operations.

Qualifications

• Minimum of 6 months experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including nights, weekends, and holidays.
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Responsibilities

• Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing and operating the retail facility, including cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of your team, including Management.
• Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assist customers with service activations, changes and bill payments, respond to billing inquiries, equipment replacement, sell accessories and process price plan changes and upgrades.
• Build customers confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

Job description

Wireless Vision in Alameda, CA is seeking a Full-Time Retail Sales Representative to represent the T-Mobile brand and meet customers’ wireless needs. You will work as part of a store team to achieve personal and company goals.

The role requires a minimum of 6 months in retail or customer-focused environments, with a flexible schedule including nights and weekends. You’ll handle activations, billing, and plan changes, while maintaining store appearance and operations.