Wireless Retail Sales Specialist

T-Mobile; Logan (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Paid time off

Paid holidays

Employee stock purchase plan

Flexible spending account

Job summary

T-Mobile is seeking aRetail associate to engage customers, demonstrate technology solutions, and guide them through their shopping journey. You will build product knowledge, use digital tools, and provide excellent service to enhance customer experience.

The role emphasizes communication, adaptability, and collaboration across teams in a fast-paced environment, with comprehensive benefits and growth opportunities at one of the leading wireless providers.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a Retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking aRetail associate to engage customers, demonstrate technology solutions, and guide them through their shopping journey. You will build product knowledge, use digital tools, and provide excellent service to enhance customer experience.

The role emphasizes communication, adaptability, and collaboration across teams in a fast-paced environment, with comprehensive benefits and growth opportunities at one of the leading wireless providers.