Wireless Retail Sales Associate — Grow to Mobile Expert

Archtelecom; Morristown (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Health benefits for full-time staff

Monthly sales incentives

Job summary

Arch Telecom is hiring Mobile Associates to join our national wireless retailer family. You will learn customer service excellence while demonstrating devices and services, guiding shoppers through purchases, and building lasting connections with customers.

This role focuses on learning and teamwork as you prepare for promotion to Mobile Expert after training completion. As a back-to-back brand ambassador, you will explore customer needs, perform in-store demonstrations, and use digital tools to

Qualifications

• 6 months of customer service and/or sales experience (Retail environment preferred).
• Be at least 18 years of age and able to stand for long periods.
• High school diploma or GED required.

Responsibilities

• Learn and build proficiency in customer service while providing a best-in-class experience.
• Help customers pick up where they left off in-store, online, or via Customer Care.
• Demonstrate products and services through hands-on, side-by-side selling.
• Guide customers through their purchasing experience with thoughtful questions and solutions.
• Develop relationships with team members and partners across channels to ensure a seamless customer experience.

Skills

Customer service

Sales

Education

High school degree or GED

Job description

Arch Telecom is hiring Mobile Associates to join our national wireless retailer family. You will learn customer service excellence while demonstrating devices and services, guiding shoppers through purchases, and building lasting connections with customers.

This role focuses on learning and teamwork as you prepare for promotion to Mobile Expert after training completion. As a back-to-back brand ambassador, you will explore customer needs, perform in-store demonstrations, and use digital tools to