Wireless Retail Pro - Learn, Sell, & Grow to Mobile Expert

Arch Telecom; Sarasota (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

ESOP

Competitive hourly pay

Uncapped commission

Automatic raises

Career advancement

Health benefits

Bonuses

Job summary

Arch Telecom in Sarasota, Florida is seeking a Mobile Associate to join our retail team. You will help customers by demonstrating devices, answering questions, and guiding them through their shopping journey with a focus on service and value.

This entry-level role emphasizes learning, teamwork, and product knowledge with a clear path to promotion to Mobile Expert after training completion. Expect a fast-paced, customer-centric environment with growth opportunities.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
• Exploring individual needs and providing hands-on demonstrations of the latest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep customers connected to the people and lifestyle they love.
• Guide customers through their purchasing experience with thoughtful questions, informative answers and sharing expertise.

Skills

Customer service

Sales experience

Education

High school diploma or GED

Job description

Arch Telecom in Sarasota, Florida is seeking a Mobile Associate to join our retail team. You will help customers by demonstrating devices, answering questions, and guiding them through their shopping journey with a focus on service and value.

This entry-level role emphasizes learning, teamwork, and product knowledge with a clear path to promotion to Mobile Expert after training completion. Expect a fast-paced, customer-centric environment with growth opportunities.