Wireless Retail Pro: ESOP, Uncapped Commission, Growth

Archtelecom; Town of Brookhaven (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Uncapped commission earnings

Automatic raises when reaching metrics

Career advancement opportunities

Discounted T-Mobile plan

Health benefits for full-time

Team environment with incentives

Job summary

Arch Telecom is seeking energetic Retail Associates to join our national wireless team in NY. You will learn customer service, assist shoppers, and demonstrate the latest devices and plans while building loyalty and product knowledge.

This entry-level role trains toward Mobile Expert, with hands-on practice, team collaboration, and opportunities for advancement. Benefits include ESOP, competitive hourly pay, and career growth in a fast-paced store environment.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Be at least 18 years of age.
• High school degree or GED.
• Ability to stand for long periods of time and lift up to 25 lbs.
• Reliable transportation.

Responsibilities

• Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Exploring individual needs and providing hands-on demonstrations of the latest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan.
• Guide customers through their purchasing experience with thoughtful questions and informative answers.

Skills

Customer service

Sales

Communication

Education

High school diploma or GED

Tools

POS systems

Job description

Arch Telecom is seeking energetic Retail Associates to join our national wireless team in NY. You will learn customer service, assist shoppers, and demonstrate the latest devices and plans while building loyalty and product knowledge.

This entry-level role trains toward Mobile Expert, with hands-on practice, team collaboration, and opportunities for advancement. Benefits include ESOP, competitive hourly pay, and career growth in a fast-paced store environment.