Wireless Retail Pro — Base Pay + Commission & Growth

TCC Wireless, LLC; Shelton (CT); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Aflac Insurance

Development and growth opportunities

Job summary

TCC Wireless LLC is seeking a part-time Retail Sales Representative for our Shelton, CT location. You will be the connection between the customer and the T-Mobile brand, delivering world-class service and handling activations, changes and upgrades.

In this fast-paced role, you will drive revenue through new and existing accounts, build strong relationships with customers and teammates, and maintain store standards during opening/closing procedures. Prior retail experience is valuable.

Qualifications

• Must be at least 18 years old.
• 6 months retail or sales experience with strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Excellent written, verbal and interpersonal communications skills.
• Reliable transportation.
• Must be able to stand for long periods and lift up to 25 pounds.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including cash handling, inventory count and deposits per standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and work area according to store standards.
• Explores customer needs regarding their experience with activations, changes and bill payments, equipment replacement, selling accessories and price plan changes and upgrades.
• RSLSREP is responsible for achieving assigned performance metrics.

Skills

Customer service

Sales skills

Communication

Problem solving

Teamwork

Education

High School Diploma or GED

Job description

TCC Wireless LLC is seeking a part-time Retail Sales Representative for our Shelton, CT location. You will be the connection between the customer and the T-Mobile brand, delivering world-class service and handling activations, changes and upgrades.

In this fast-paced role, you will drive revenue through new and existing accounts, build strong relationships with customers and teammates, and maintain store standards during opening/closing procedures. Prior retail experience is valuable.