Wireless Retail Sales Pro — FT (Base + Commission)

Tcc-Wireless; New Haven (CT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Aflac Insurance

Development and growth opportunities

Job summary

TCC Wireless is hiring for a Full-Time Retail Sales Representative in New Haven, CT. You will be the link between customers and the T-Mobile brand, delivering friendly, informed service and driving sales through engaging product knowledge and plan options.

Join a team that values reliability, energy, and a customer-first approach. This role offers base pay plus commission in a fast-paced environment at a T-Mobile Premium Retailer location.

Qualifications

• High School Diploma or GED.
• At least 18 years of age.
• Minimum 6 months experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Professional, energetic, honest, patient and empathetic.
• Ability to problem solve, analyze results, plan for the future, and make good decisions.
• Excellent written, verbal and interpersonal communications skills.
• Reliable transportation.
• Must be able to stand for long periods of time on the sales floor.
• Must be able to move and/or lift up to 25 pounds.
• Preference will be given to candidates who are fluent in English and Spanish.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including cash handling, inventory count and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Explores customer needs regarding their experience with activations, changes and bill payments, equipment replacement, selling accessories and price plan changes.
• RSLSREP is responsible for achieving assigned performance metrics.

Skills

Customer service

Sales experience

Communication skills

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

TCC Wireless is hiring for a Full-Time Retail Sales Representative in New Haven, CT. You will be the link between customers and the T-Mobile brand, delivering friendly, informed service and driving sales through engaging product knowledge and plan options.

Join a team that values reliability, energy, and a customer-first approach. This role offers base pay plus commission in a fast-paced environment at a T-Mobile Premium Retailer location.