Wireless Retail Sales Pro — Base + Commission, Growth

Tcc-Wireless; Stratford (CT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental and vision

Development and growth opportunities

Job summary

TCC Wireless in Stratford, CT seeks a Retail Sales Representative to connect customers with T-Mobile products and services. You will drive revenue by acquiring new customers, maximizing existing accounts, and delivering world‑class service in a fast‑paced retail environment.

The role offers base pay plus commission with an hourly range of $16.94–$18.55 and potential for $20+/hour all in. This position requires the ability to stand long hours and meet lifting requirements, with nights, weekends

Qualifications

• High School Diploma or GED required.
• Minimum 6 months experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Excellent written, verbal and interpersonal communications skills.
• Reliable transportation.
• Stand for long periods of time and lift up to 25 pounds.

Responsibilities

• Provide world-class customer service including greeting customers, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including cash handling, inventory counts and deposits.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and work area according to store standards.
• Explores customer needs with thoughtful questions and support with activations, changes and bill payments, equipment replacement, selling accessories and price plan changes.
• RSLREP is responsible for achieving assigned performance metrics.

Skills

Customer service

Sales

Communication skills

Problem solving

Education

High School Diploma or GED

Job description

TCC Wireless in Stratford, CT seeks a Retail Sales Representative to connect customers with T-Mobile products and services. You will drive revenue by acquiring new customers, maximizing existing accounts, and delivering world‑class service in a fast‑paced retail environment.

The role offers base pay plus commission with an hourly range of $16.94–$18.55 and potential for $20+/hour all in. This position requires the ability to stand long hours and meet lifting requirements, with nights, weekends