Wireless Retail Brand Ambassador

Arch Telecom; West Goshen Township (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

ESOP

Competitive pay

Uncapped commissions

Career advancement

Health benefits

Training for promotion

Job summary

Arch Telecom in Pennsylvania is looking for Mobile Associates to join our Retail Team. You will learn customer service, demonstrate devices, and help customers select the best wireless solutions while building loyalty.

This entry role emphasizes hands-on product demos, attentive service, and teamwork; training leads to a promotion to Mobile Expert. We offer a fast-paced, fun environment with incentives and growth opportunities.

Qualifications

• Minimum 6 months of customer service or sales experience.
• Retail environment preferred.
• Be at least 18 years old.
• High school diploma or GED required.
• Ability to stand for long periods and lift up to 25 lbs.
• Reliable transportation.

Responsibilities

• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Provide hands-on demonstrations of the latest technology in-store.
• Side-by-side selling to find personalized solutions beyond the basic device and plan.
• Guide customers through their purchasing experience with thoughtful questions and clear explanations.
• Complete training with the team for a promotion to Mobile Expert after training completion.

Skills

Customer service

Sales

Retail experience

Education

High school diploma or GED

Job description

Arch Telecom in Pennsylvania is looking for Mobile Associates to join our Retail Team. You will learn customer service, demonstrate devices, and help customers select the best wireless solutions while building loyalty.

This entry role emphasizes hands-on product demos, attentive service, and teamwork; training leads to a promotion to Mobile Expert. We offer a fast-paced, fun environment with incentives and growth opportunities.