Wireless Retail Associate: Tech Demos & Customer Solutions

T-MOBILE USA, Inc.; Huntington Beach (CA); On-site; USD 22,162 - 31,564; Part time

Job summary

T-MOBILE USA, Inc. is looking for Mobile Associates in Huntington Beach, California. This role involves engaging customers and assisting with their technology needs while providing excellent customer service.

Job responsibilities include using digital tools to enhance customer engagement, completing training for product knowledge, and collaborating with team members to create a seamless shopping experience. The position includes a base pay of $19.50 per hour, with training pay and potential annual incentives.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Legally authorized to work in the United States.
• At least 18 years of age.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology solutions.
• Utilize digital tools to demonstrate product features and enhance customer engagement.
• Complete training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues to support a seamless customer experience.
• Perform other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is looking for Mobile Associates in Huntington Beach, California. This role involves engaging customers and assisting with their technology needs while providing excellent customer service.

Job responsibilities include using digital tools to enhance customer engagement, completing training for product knowledge, and collaborating with team members to create a seamless shopping experience. The position includes a base pay of $19.50 per hour, with training pay and potential annual incentives.