Wireless Retail Assistant GM — Lead & Grow Team

Victra; South Lake Tahoe (CA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Premium Health, Dental, and Vision

Paid Training

401K Match

Tuition Reimbursement

Verizon employee discount

Contests and incentives

Job summary

Victra is the leading Verizon authorized retailer in the United States. As Assistant General Manager, you will coach a sales team, deliver outstanding customer experiences, and drive store performance.

You will lead by example on the floor, manage daily operations when needed, and support the General Manager in achieving store goals. You will foster talent, train your team, monitor metrics, and ensure a high‑performing, customer‑centric store environment that reflects Victra's standards and the

Qualifications

• Retail leadership or wireless industry experience preferred.
• 1–2 years in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Willingness to work evenings, weekends, holidays, and peak periods.
• Legally authorized to work in the United States.

Responsibilities

• Talent Management — Selecting, hiring, and developing the best talent.
• Results Driven — Owning your numbers and the store's commitments.
• Customer Focus — Delighting customers through hands-on leadership.
• Relationship Building — Earning commitment from your team and peers.
• Change Management — Championing improvement in your store.
• Strategic Thinking — Setting goals aligned to the business.
• Inspirational Leadership — Leading through confidence and expertise.

Skills

Leadership

Team coaching

Sales leadership

Education

High school diploma or GED

Job description

Victra is the leading Verizon authorized retailer in the United States. As Assistant General Manager, you will coach a sales team, deliver outstanding customer experiences, and drive store performance.

You will lead by example on the floor, manage daily operations when needed, and support the General Manager in achieving store goals. You will foster talent, train your team, monitor metrics, and ensure a high‑performing, customer‑centric store environment that reflects Victra's standards and the