Wire Operations Specialist

Phaxis; Los Angeles (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Phaxis is seeking a Wire Transfer Processor to handle domestic and international transfers in USD and foreign currencies, ensuring timely completion by 3:45 pm PST. You will verify transaction details and authenticate requests to maintain accuracy and compliance.

The role requires strict adherence to bank policies, including BSA and KYC, continuous monitoring of risk queues, and delivering high‑quality customer service using a FIFO workflow.

Qualifications

• Verify incoming and outgoing wire transactions in USD and foreign currencies.
• Correct errors in incoming USD payments.
• Monitor risk queues for overdrafts and status issues.
• Adhere to Bank Secrecy Act and Know Your Customer protocols.
• Complete all mandatory training.

Responsibilities

• Process domestic and international wire transfers in USD and foreign currencies by the daily 3:45 pm PST deadline.
• Verify transaction details and authenticate requests to ensure accuracy and compliance.
• Maintain compliance with bank policies and provide excellent customer service using FIFO processing.
• Report suspicious transactions to supervisors and collaborate with Relationship Managers as needed.

Skills

High School Diploma

Wire processing experience

Education

High School Diploma

Job description

Responsible for processing domestic and international wire transfers in both USD and foreign currencies, ensuring completion by the daily deadline of 3:45 pm PST. Tasks include verifying transaction details, authenticating requests, and maintaining compliance with bank policies to ensure the integrity of fund transfers. Excellent customer service is upheld through a first-in, first-out processing approach.

Job Requirements

What is the Opportunity?

Responsible for processing domestic and international wire transfers in both USD and foreign currencies, ensuring completion by the daily deadline of 3:45 pm PST. Tasks include verifying transaction details, authenticating requests, and maintaining compliance with bank policies to ensure the integrity of fund transfers. Excellent customer service is upheld through a first-in, first-out processing approach.

Job Requirements

• Verify incoming and outgoing wire transactions in USD and foreign currencies.
• Correct errors in incoming USD payments.
• Monitor risk queues for overdrafts and status issues.
• Report any suspicious transactions to supervisors.
• Achieve minimum production standards.
• Adhere to all bank operational, credit policies, and regulatory requirements, including the Bank Secrecy Act and Know Your Client protocols.
• Complete all mandatory training.
• Perform additional duties as needed.

Skills

• High School Diploma
• At least 6 months of experience in wire processing

Skills and Knowledge

• Comprehensive knowledge of wire processing functions.
• Strong understanding of bank systems, policies, and procedures.
• Ability to serve as a utility person and conduct investigations.
• Effective verbal communication and problem-solving skills.
• Thorough understanding of risk conditions and ability to collaborate with Relationship Managers to communicate risks for decision-making.