Winter Seasonal Client Support & Data Assistant

Plante & Moran, PLLC; Grand Rapids (MI); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Flexible Time Off

Paid holidays

Travel expense reimbursement

Pension plan

Discretionary bonus

Job summary

Plante Moran, PLLC is seeking candidates to support internal firm clients with a service mindset, urgency, and commitment to quality. You will process requests, partner with engagement teams, and research routine issues while escalating complex matters as needed.

You will assist with special projects, apply procedures, and contribute to continuous improvement within a collaborative team environment that values knowledge sharing and growth.

Qualifications

• Previous professional, internship, seasonal, customer service, or equivalent experience preferred.
• Experience with Microsoft Outlook, Excel, and Word.
• Knowledge of accounting concepts is helpful but not required.
• Strong organizational, prioritization, and time-management skills.
• Strong attention to detail and ability to proofread work for accuracy.
• Ability to learn new processes and systems quickly.
• Adaptability and flexibility in a fast-paced environment.
• Strong communication and collaboration skills.

Responsibilities

• Provide support to internal firm clients with a service mindset, sense of urgency, and commitment to quality and accuracy.
• Process and route client service requests while following established procedures and quality standards.
• Partner with engagement teams to clarify requests, address questions, and establish clear expectations regarding task completion.
• Research and resolve routine issues, implementing solutions and escalating more complex matters when appropriate.
• Assist with specialized projects, including reporting, data research, deliverable formatting and editing, process improvement, and other assigned tasks.
• Apply training and established procedures to complete work accurately and efficiently.
• Participate in ongoing learning opportunities and contribute to a collaborative team environment that supports knowledge sharing and continuous improvement.

Skills

Strong communication

Attention to detail

Time management

Organizational skills

Adaptability

Tools

Outlook

Excel

Word

Job description

Plante Moran, PLLC is seeking candidates to support internal firm clients with a service mindset, urgency, and commitment to quality. You will process requests, partner with engagement teams, and research routine issues while escalating complex matters as needed.

You will assist with special projects, apply procedures, and contribute to continuous improvement within a collaborative team environment that values knowledge sharing and growth.