Wine Tasting Room Host & Guest Experience Lead

Valid8 Financial, Inc.; Lubbock (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Llano Estacado Winery is seeking a Tasting Room Associate to welcome guests, lead educational wine tastings, and educate visitors on our wines and offerings. This role supports front- and back-of-house service, processes transactions, and helps drive sales of wine, food, and wine club memberships in a dynamic hospitality environment.

Join a team that values warm service, clear communication, and teamwork, with opportunities to support events and multiple locations as needed.

Qualifications

• Warm, professional service in a fast-paced environment.
• Strong communication and guest engagement skills.
• Sales-minded with a hospitality-first approach.
• Reliable, self-motivated team player.

Responsibilities

• Greet guests warmly and lead engaging, educational wine tastings.
• Process sales, reservations, and shipments using the POS.
• Maintain cleanliness of tasting room, restaurant, patio, and restrooms.
• Support onsite events, including setup and breakdown.
• Assist in kitchen as needed and with stocking/receiving supplies.

Skills

Hospitality

Guest service

Sales

Communication

POS familiarity

Teamwork

Physical stamina

Tools

POS system

Job description

Llano Estacado Winery is seeking a Tasting Room Associate to welcome guests, lead educational wine tastings, and educate visitors on our wines and offerings. This role supports front- and back-of-house service, processes transactions, and helps drive sales of wine, food, and wine club memberships in a dynamic hospitality environment.

Join a team that values warm service, clear communication, and teamwork, with opportunities to support events and multiple locations as needed.