Wine Tasting Room Ambassador | Guest Experience

Chateau Tumbleweed; Clarkdale (AZ); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Insurance benefits

Employee discounts

Job summary

Chateau Tumbleweed in Clarkdale, Arizona, is seeking a Tasting Room Associate (Full-Time). You will greet guests, share our winery story, and help create memorable experiences that bring visitors back.

The role involves educating guests about our wines, taking orders via POS, building Wine Club relationships, and supporting events, while maintaining a welcoming atmosphere and compliance with local liquor laws.

Qualifications

• Excellent customer service and communication skills.
• Ability to thrive in a fast-paced environment.
• Willingness to have a flexible schedule occasionally and work irregular hours as needed.
• Positive attitude and team-first mindset.
• Passion for wine, hospitality, and creating memorable guest experiences.

Responsibilities

• Educate guests about wines and winery story.
• Take and deliver orders accurately using POS.
• Build relationships with Wine Club members and foster retention.
• Promote wine sales and provide outstanding hospitality.
• Represent Chateau Tumbleweed at events and festivals as needed.
• Maintain a welcoming atmosphere and professional appearance.
• Comply with Arizona liquor laws and maintain required certifications.

Skills

Excellent customer service

Communication skills

Team player

Flexible schedule

Wine enthusiasm

POS system knowledge

Tools

POS system

Job description

Chateau Tumbleweed in Clarkdale, Arizona, is seeking a Tasting Room Associate (Full-Time). You will greet guests, share our winery story, and help create memorable experiences that bring visitors back.

The role involves educating guests about our wines, taking orders via POS, building Wine Club relationships, and supporting events, while maintaining a welcoming atmosphere and compliance with local liquor laws.