Wine Tasting Room Experience Associate

Wine Industry Expo; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Wine Industry Expo is seeking a Tasting Room Support associate to assist daily Retail and Sales Operations in our tasting room. You will help with setup, serving, restocking, and coordinating wine orders for guest purchases within a winery setting.

The role emphasizes organization, cleanliness, and the ability to work in a fast-paced, changing environment while upholding high standards of guest service.

Qualifications

• 1-2 years similar experience preferred.
• A minimum of 18 years of age preferred.
• Commitment to excellence and high standards.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow.
• Professional appearance and demeanor.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to understand and follow written and verbal instructions.

Responsibilities

• Wash and Dry Stemware.
• Set up and breakdown for tastings, vertical tastings and food and wine pairings.
• Refill guest water glasses throughout the day.
• Pull Chef’s Boards and Vertical Cheese Boards for reservations.
• Assist hosts in pulling wine orders for guest purchases.
• Assist guests by taking wine purchases to their vehicle.
• Restock clean glasses at all tasting areas.
• Put away weekly wine order.
• Keeps Wine Room neat and orderly, ensuring box tops are removed on a case per SKU.
• Keeps Manager updated on supply backstock; bags, boxes, breadsticks, 6 & 12 pack shippers, etc.
• Regularly spot sweep all guest service areas.
• Restock bags and boxes at all register stations.
• Check restrooms for cleanliness throughout the day including restocking of paper products, wipe counters, and spot mop floors.
• Build collateral booklets for the different tasting experiences.
• Check merchandise area of the Tasting Room to restock and fold.
• Regularly check the MIPA check list for items to clean or projects to do.
• Performs other duties as assigned by manager.

Skills

Organizational skills

Problem-solving

Analytical skills

Prioritization

Professional demeanor

Flexibility

Instruction comprehension

Job description

Wine Industry Expo is seeking a Tasting Room Support associate to assist daily Retail and Sales Operations in our tasting room. You will help with setup, serving, restocking, and coordinating wine orders for guest purchases within a winery setting.

The role emphasizes organization, cleanliness, and the ability to work in a fast-paced, changing environment while upholding high standards of guest service.