Wine Tasting Lead — Elevate Guest Experience & Team

Shady Creek Winery; West Wheatfield Township (PA); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Company parties

Employee discounts

Flexible schedule

Training & development

Job summary

Shady Creek Winery in Michigan City, IN is seeking a confident, service-driven Lead to guide the Front of House team during shifts. You’ll act as a point person for operations, help Hosts and Wine Tasting Associates, and step into roles as needed to ensure a warm guest experience.

You’ll lead by example, resolve guest concerns on the floor, maintain standards, and support opening/closing duties in a fast-paced winery environment. Weekend availability is expected.

Qualifications

• Previous experience in hospitality or a leadership role preferred.
• Strong communication and decision-making skills.
• Calm, confident and solutions-focused in a fast-paced environment.
• Natural leadership presence – team members look to you for direction.
• Strong understanding of guest experience and service flow.
• Flexible, team-first mindset with willingness to jump in anywhere.
• Availability on weekends and holidays.

Responsibilities

• Work alongside the General Manager to serve as a point person for Front of House operations during each shift.
• Support and guide Hosts, Support Staff, and Wine Tasting Associates.
• Step into any role (host stand, bar, floor, retail) as needed.
• Handle guest concerns professionally and resolve issues in the moment.
• Maintain strong communication with managers and the team throughout the shift.
• Oversee opening and closing responsibilities, ensuring standards are met.
• Monitor cleanliness, organization, and overall presentation of the winery.
• Help uphold service standards and reinforce training expectations.

Skills

Strong communication

Decision making

Leadership presence

Guest experience focus

Team-player

Job description

Shady Creek Winery in Michigan City, IN is seeking a confident, service-driven Lead to guide the Front of House team during shifts. You’ll act as a point person for operations, help Hosts and Wine Tasting Associates, and step into roles as needed to ensure a warm guest experience.

You’ll lead by example, resolve guest concerns on the floor, maintain standards, and support opening/closing duties in a fast-paced winery environment. Weekend availability is expected.