Lead Wine Tasting Associate

Shady Creek Winery; West Wheatfield Township (PA); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Company parties

Employee discounts

Flexible schedule

Training & development

Job summary

Shady Creek Winery in Michigan City, IN is seeking a confident, service-driven Lead to guide the Front of House team during shifts. You’ll act as a point person for operations, help Hosts and Wine Tasting Associates, and step into roles as needed to ensure a warm guest experience.

You’ll lead by example, resolve guest concerns on the floor, maintain standards, and support opening/closing duties in a fast-paced winery environment. Weekend availability is expected.

Qualifications

• Previous experience in hospitality or a leadership role preferred.
• Strong communication and decision-making skills.
• Calm, confident and solutions-focused in a fast-paced environment.
• Natural leadership presence – team members look to you for direction.
• Strong understanding of guest experience and service flow.
• Flexible, team-first mindset with willingness to jump in anywhere.
• Availability on weekends and holidays.

Responsibilities

• Work alongside the General Manager to serve as a point person for Front of House operations during each shift.
• Support and guide Hosts, Support Staff, and Wine Tasting Associates.
• Step into any role (host stand, bar, floor, retail) as needed.
• Handle guest concerns professionally and resolve issues in the moment.
• Maintain strong communication with managers and the team throughout the shift.
• Oversee opening and closing responsibilities, ensuring standards are met.
• Monitor cleanliness, organization, and overall presentation of the winery.
• Help uphold service standards and reinforce training expectations.

Skills

Strong communication

Decision making

Leadership presence

Guest experience focus

Team-player

Job description

Benefits

• Company parties
• Employee discounts
• Flexible schedule
• Training & development

Location: Michigan City, IN

Position Type: Part-Time / Full-Time (based on availability)

At Shady Creek Winery, our Leads set the tone for the entire guest experience. They are the go-to support for the Front of House team, the problem-solvers on the floor, and the leaders who ensure everything runs smoothly from open to close.

We’re looking for a confident, service-driven leader who can guide the team, support operations, and step in wherever needed—all while maintaining a warm and welcoming guest experience.

What You’ll Do

• Work alongside the General Manager to serve as a point person for Front of House operations during each shift.
• Support and guide Hosts, Support Staff, and Wine Tasting Associates
• Step into any role (host stand, bar, floor, retail) as needed
• Handle guest concerns professionally and resolve issues in the momentMaintain strong communication with managers and the team throughout the shift
• Oversee opening and closing responsibilities, ensuring standards are met
• Monitor cleanliness, organization, and overall presentation of the winery
• Help uphold service standards and reinforce training expectations

What We’re Looking For

• Previous experience in hospitality or a leadership role preferred
• Strong communication and decision-making skills
• Ability to stay calm, confident, and solutions-focused in a fast-paced environment
• Natural leadership presence - team members look to you for direction
• Strong understanding of guest experience and service flow
• Flexible, team-first mindset with willingness to jump in anywhere
• Availability on weekends and holidays

Why You’ll Love It Here

• A dynamic, fast-paced winery environment
• Opportunity to grow into higher leadership roles
• A collaborative team culture that values strong leadership
• The ability to make a direct impact on both guest and team experience

Compensation

$14/hour base pay + tips

Typical total earnings range from $20-$30+/hour

Our Ideal Candidate

You’re someone who leads by example. You notice what’s happening on the floor before anyone says it, step in without hesitation, and support your team in a way that builds confidence and consistency. You understand that great leadership creates great guest experiences.