Wine Tasting Lead — Elevate Guest Experience

Shady Creek Winery; Michigan City (IN); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Company parties

Employee discounts

Flexible schedule

Training & development

Job summary

Shady Creek Winery is seeking a confident, service-driven leader to guide the Front of House team and support daily operations in Michigan City, IN. You will collaborate with the General Manager to ensure smooth shifts, assist Hosts and staff, and adapt to guest needs across host stand, bar, floor, and retail areas.

The ideal candidate brings hospitality or leadership experience, strong communication, and a calm, solutions-focused mindset in a fast-paced environment.

Qualifications

• Previous experience in hospitality or a leadership role preferred.
• Strong communication and decision-making skills.
• Ability to stay calm, confident, and solutions-focused in a fast-paced environment.
• Availability on weekends and holidays.

Responsibilities

• Work alongside the General Manager to serve as a point person for Front of House operations during each shift.
• Support and guide Hosts, Support Staff, and Wine Tasting Associates
• Step into any role (host stand, bar, floor, retail) as needed
• Handle guest concerns professionally and resolve issues in the moment
• Maintain strong communication with managers and the team throughout the shift
• Oversee opening and closing responsibilities, ensuring standards are met
• Monitor cleanliness, organization, and overall presentation of the winery
• Help uphold service standards and reinforce training expectations

Skills

Leadership experience

Communication

Guest experience

Hospitality operations

Job description

Shady Creek Winery is seeking a confident, service-driven leader to guide the Front of House team and support daily operations in Michigan City, IN. You will collaborate with the General Manager to ensure smooth shifts, assist Hosts and staff, and adapt to guest needs across host stand, bar, floor, and retail areas.

The ideal candidate brings hospitality or leadership experience, strong communication, and a calm, solutions-focused mindset in a fast-paced environment.