Wine Tasting & Guest Experience Specialist

Tasting Room Expo; Fairfield (CA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Vezér Family Vineyard in Suisun Valley, CA is seeking an experienced Tasting Room & Hospitality Associate to deliver exceptional guest experiences while driving wine sales and club engagement. You will welcome guests, lead tastings, and represent the winery with professionalism.

The role supports operations across tasting rooms and the private estate, requiring strong communication, reliability, and weekend availability to ensure top-tier service during peak periods and events.

Qualifications

• 1–2 years tasting room, hospitality, or wine sales experience
• Strong sales ability with a track record of meeting or exceeding goals
• Outgoing, professional, and personable with excellent communication skills
• Working knowledge of varietals, vintages, and viticulture
• Ability to speak confidently about wine regions, production, and style
• Experience with wine club programs and guest relationship building preferred
• Must be available to work weekends consistently
• Flexible availability for holidays and events
• Highly organized, detail-oriented, and reliable
• Must have reliable transportation

Responsibilities

• Welcome guests professionally and create a memorable experience
• Deliver tastings, tours, and guest experiences for consumers and trade
• Share the Vezér story, wine portfolio, and winemaking philosophy
• Drive direct-to-consumer sales, including wine club conversions
• Communicate wine club benefits and membership value
• Manage daily tasting room operations including opening/closing
• Process transactions using POS systems
• Assist with wine club fulfillment, inventory, and shipping
• Present food offerings aligned with brand standards
• Maintain cleanliness and presentation of guest areas
• Support winery events and peak service periods across locations
• Collaborate with team for seamless operations

Skills

Wine sales

Hospitality experience

Communication skills

Wine knowledge

Tools

POS systems

Wine club platforms (Commerce7)

Job description

Tasting Room & Hospitality Associate (Experienced)
Vezér Family Vineyard | Suisun Valley, CA

At Vezér Family Vineyard, hospitality is at the core of everything we do. We are seeking an experienced, polished, and service-driven professional who can deliver exceptional guest experiences while driving wine sales and club engagement.

This role supports operations across multiple locations, including our tasting rooms and private estate, and plays a key part in maintaining our high standard of service.

Key Responsibilities
Provide a warm, professional, and engaging welcome to all guests, anticipating needs and creating a memorable experience
Deliver elevated tastings, tours, and curated guest experiences for both consumers and trade
Confidently share the Vezér story, wine portfolio, and winemaking philosophy
Drive direct-to-consumer sales, including wine club conversions and bottle/case sales
Maintain strong knowledge of wine club benefits and effectively communicate membership value
Execute daily tasting room operations including opening/closing procedures
Process transactions accurately using POS systems
Assist with wine club fulfillment, inventory, and shipping support
Prepare and present food offerings (e.g., charcuterie) in alignment with brand standards
Maintain cleanliness, organization, and presentation of all guest-facing areas
Support winery events, private experiences, and peak service periods across locations
Collaborate with team members to ensure seamless operations and exceptional service
Qualifications
Minimum 1–2 years of tasting room, hospitality, or wine sales experience (preferred)
Strong sales ability with a track record of meeting or exceeding goals
Outgoing, professional, and highly personable with excellent communication skills
Passion for wine with working knowledge of varietals, vintages, and basic viticulture
Ability to speak confidently about wine regions, production, and differences in style
Experience with wine club programs and guest relationship building preferred
Must be available to work weekends consistently (Saturday & Sunday required)
Flexible availability for holidays and special events
Highly organized, detail-oriented, and self-motivated
Reliable, punctual, and team-oriented
Ability to stand for extended periods and lift up to 50 lbs (case of wine)
Must have reliable transportation
Preferred (but not required)
Experience with POS and wine club platforms (e.g., Commerce7 or similar)
Event or hospitality experience in upscale environments
Food handler certification (California Food Handler Card)
Responsible Beverage Service (RBS) certification
What We’re Looking For

We are not just looking for staff—we are looking for someone who can own the guest experience, build relationships, and contribute directly to the growth of our brand. The ideal candidate is confident, polished, and thrives in a fast-paced, hospitality-driven environment.

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