Seasonal Tasting Room Support Associate - BV

Treasury Wine Estates; Saint Helena (CA); On-site; USD 24,796 - 34,440; Part time

Job summary

A leading winery company in Rutherford, CA is seeking a Seasonal Tasting Room Support Associate. This entry-level part-time role involves setting up tastings, providing exemplary customer service, and supporting events. Ideal candidates are dynamic, have customer service experience, and are knowledgeable about wine. Pay ranges from $18 to $25 per hour with opportunities for growth.

Qualifications

• Must be at least 18 years of age.
• Experience in retail sales or hospitality setting preferred.
• Ability to lift 50 lbs.

Responsibilities

• Set up and host wine tastings and tours for guests.
• Provide world-class customer service to site visitors.
• Assist with restocking, inventory, and floor upkeep.

Skills

Customer service skills

Presentation skills

Teamwork

Knowledge of food and wine

Job description

Overview

Seasonal Tasting Room Support Associate with a background in customer service, a good eye for detail, and truly enjoys fostering a wonderful experience for every guest that visits the property. As a Tasting Room Support Associate, you will be the main point of contact for our guests, so a polite, friendly, and energetic demeanour is a must.

Responsibilities

• Set-up and host wine tastings and tours for guests
• Provide world class customer service to site visitors
• Assist in events, private dinners and various site activities
• Assist with restocking, inventory, wine packing and floor upkeep
• Register operations, retail sales and wine club promotions
• Follow site policies and procedures.
• Complete projects and other duties as directed by Retail Sales Manager.

About you / Qualifications

• You must be 18 years of age
• You have some experience in retail sales or a similar hospitality setting
• Exemplary customer service skills required
• You have strong presentation skills with the ability to relay knowledge of wines and wine production
• You are dynamic with a positive attitude
• You have a clean professional appearance, and you excel at teamwork and interactions
• Knowledge of food and wine, the wine industry, Napa and Bay Area restaurants
• Must be able to lift 50 lbs. (a case of wine)
• Wine industry and/or tasting room experience is highly desired but not required
• This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings

Why you’ll love it here

• Our culture is built on bringing our whole selves, being courageous and delivering together – it’s our DNA and the heart of who we are at TWE.
• We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development.

It takes all varietals!

At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.

All qualified applicants will be considered for employment regardless of age, race, color, religion, sexual orientation, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact [e-mail], quoting the job title and reference number.

Pay Transparency Disclosure: The base pay range offered for this position is $18 to $25 per hour and other benefits. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Our expectation is that the incumbent will work out of our Rutherford, CA location. If the incumbent works out of another location, the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future.

How to apply

We do move quickly at TWE and continually review applications, so if you don’t want to miss out, apply today.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Customer Service
• Industries
• Wineries, Retail, and Hospitality

Rutherford, CA