Wine & Spirits Sales Supervisor — Lead & Elevate Service

Nevada Fine Wine & Spirits LLC; Fresno (CA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k)

Job summary

Total Wine & More seeks a Supervisor to support store operations in Fresno, driving a sales and service culture that delivers best-in-class customer experiences. You will lead by example, resolve issues, and coach staff while ensuring compliance with alcohol laws and safety standards.

The role reports to store management and supports growth of the company brand. Ideal candidates have 1–3 years in a supervisory retail role, strong interpersonal skills, and the ability to work evenings and

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience in a supervisory role within a retail setting.

Responsibilities

• Support service team, merchandising and front-end operations, drive sales and KPIs.
• Deliver outstanding customer service by leading by example and resolving issues.
• Supervise team members and support training and development.
• Ensure adherence to laws related to sale of alcohol and maintain a safe store environment.
• Maintain store safety and cleanliness standards.
• Perform other duties as assigned.

Skills

Interpersonal skills

Team player

Customer issue resolution

Coaching peers

POS systems

Inventory software

Education

High school diploma

Tools

POS systems

Inventory management software

Job description

Total Wine & More seeks a Supervisor to support store operations in Fresno, driving a sales and service culture that delivers best-in-class customer experiences. You will lead by example, resolve issues, and coach staff while ensuring compliance with alcohol laws and safety standards.

The role reports to store management and supports growth of the company brand. Ideal candidates have 1–3 years in a supervisory retail role, strong interpersonal skills, and the ability to work evenings and