Wine & Spirits Sales Pro – Customer Experience

Total Wine & More; Novi (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

Discounts

Tuition assistance

Career development

Product training

Job summary

Total Wine & More in Novi, MI is seeking a Service Team Member to deliver outstanding customer service, assist with product selection, and drive sales. You will handle inventory, stock shelves, and support curbside pickup and deliveries as needed.

A flexible schedule including evenings and weekends is required. Prior POS experience and retail familiarity are a plus; high school diploma or equivalent preferred.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, retail preferred.
• Familiarity with POS systems and inventory software.

Responsibilities

• Engage customers, advise on products, and drive sales.
• Maximize inventory, stock shelves, and build displays.
• Support curbside pickup and delivery, including driving if assigned.
• Maintain safety, accuracy, and compliance in-store operations.

Skills

Customer service

POS systems

Inventory management

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Novi, MI is seeking a Service Team Member to deliver outstanding customer service, assist with product selection, and drive sales. You will handle inventory, stock shelves, and support curbside pickup and deliveries as needed.

A flexible schedule including evenings and weekends is required. Prior POS experience and retail familiarity are a plus; high school diploma or equivalent preferred.