Wine Merchandiser & Customer Experience Specialist

Total-Wine-; Florida; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Store discounts

Health care plans (medical, dental, &–

401(k)

Pre-tax commuter benefits

Disability & life insurance

College tuition assistance

Career development & product training

Total Rewards program

Job summary

Total Wine & More is seeking Store Team Members (Merchandisers) to maximize inventory, assist with online orders, and provide exceptional customer service in a fast-paced retail environment. You will greet customers, restock shelves, build displays, and help with curbside pickup and deliveries when needed.

Role emphasizes knowledge of alcohol regulations, teamwork, and reliability. Flexible scheduling, health benefits, store discounts, and training opportunities are offered as part of Total Wine

Qualifications

• Experience in customer service and retail environments.
• Ability to work flexible schedule including evenings and weekends.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage.
• Support online business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services.
• Deliver exceptional service by greeting customers, building relationships, and informing about products and services.
• Maintain safety and cleanliness standards and comply with alcohol sale laws.

Skills

Customer service

Retail experience

Inventory management

POS systems

Delivery driving

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More is seeking Store Team Members (Merchandisers) to maximize inventory, assist with online orders, and provide exceptional customer service in a fast-paced retail environment. You will greet customers, restock shelves, build displays, and help with curbside pickup and deliveries when needed.

Role emphasizes knowledge of alcohol regulations, teamwork, and reliability. Flexible scheduling, health benefits, store discounts, and training opportunities are offered as part of Total Wine