Wine Educator & Guest Experience Champion

Wine Industry Expo; California; On-site; USD 25,000 - 30,000; Full time

Job summary

Jada Estates seeks a Wine Educator to deliver engaging, educational, and polished guest experiences that reflect the spirit of our estate. This role blends storytelling, sales, and providing an excellent customer service experience.

You will educate guests on our wines, vineyards, and winemaking philosophy, drive DTC sales through recommendations and club signups, and maintain knowledge of current wines and pairings.

Qualifications

• Must be 21+.
• Weekend and holiday availability required.
• Warm, confident communicator with strong sales instincts.
• Ability to translate technical wine knowledge into engaging stories.
• Team-oriented and flexible under pressure.
• Passionate about hospitality, food, and wine education.
• Professional appearance and demeanor.
• Ability to stand for extended periods.
• Must be able to lift up to 50 lbs. regularly.

Responsibilities

• Deliver exceptional service across tastings.
• Educate guests on Jada Estates’ wines, vineyards, and winemaking philosophy.
• Drive DTC sales through knowledgeable recommendations and club signups.
• Maintain detailed knowledge of current wines and pairings.
• Ensure tasting spaces reflect brand standards and cleanliness.
• Uphold ABC compliance and responsible service standards.
• Assist with private tastings, trade visits, and member events.

Skills

Sales instincts

Storytelling

Customer service

Team player

Job description

Jada Estates seeks a Wine Educator to deliver engaging, educational, and polished guest experiences that reflect the spirit of our estate. This role blends storytelling, sales, and providing an excellent customer service experience.

You will educate guests on our wines, vineyards, and winemaking philosophy, drive DTC sales through recommendations and club signups, and maintain knowledge of current wines and pairings.