Wine Country Concierge: Elevate Guest Experience & Reservations

The Wonderful Company LLC; California (MO); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Career Advancement Opportunities

Focused Learning and Development

Health and wellness benefits

Job summary

A prominent winery and fine dining establishment in California seeks a full-time Concierge. Responsibilities include managing guest reservations, providing exceptional customer service, and maintaining the Tasting Room's appearance. The ideal candidate has at least 2 years of hospitality experience and excellent communication skills. This position requires a flexible schedule and a commitment to exceeding guest expectations.

Qualifications

• 2+ years of experience in a hospitality or customer-facing role.
• Availability to work flexible hours, including weekends and holidays required.
• Professional appearance and demeanor.

Responsibilities

• Meet, greet, and escort guests, providing excellent customer experience.
• Manage reservations and handle phone and email inquiries.
• Maintain appearance of the Tasting Room and surrounding areas.

Skills

Customer service

Hospitality experience

Microsoft Office competency

Strong problem-solving skills

Education

High School Diploma or GED

Tools

Reservation systems (Tock)

Job description

A prominent winery and fine dining establishment in California seeks a full-time Concierge. Responsibilities include managing guest reservations, providing exceptional customer service, and maintaining the Tasting Room's appearance. The ideal candidate has at least 2 years of hospitality experience and excellent communication skills. This position requires a flexible schedule and a commitment to exceeding guest expectations.