Wine Country Concierge: Guest Experience & Reservations

The Wonderful Company LLC; Justin (TX); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Career advancement opportunities

Learning and development resources

Health and wellness programs

Job summary

A prominent winery and restaurant is seeking a full-time Concierge to enhance guest experience and manage reservations at their Paso Robles location. The ideal candidate should have at least 2 years of hospitality experience, excellent customer service skills, and the ability to work flexible hours, including weekends. Responsibilities include assisting guests, maintaining the tasting room, and handling inquiries to ensure top-notch service. Competitive pay range of $18.00 - $21.00 per hour based on experience.

Qualifications

• 2+ years of experience in a hospitality or customer-facing role.
• Competency with Microsoft Office Programs and reservation systems.
• Must be 21 years of age or older.

Responsibilities

• Enhance the guest experience at the JUST Inn.
• Manage reservations and handle inquiries effectively.
• Maintain the appearance of the Tasting Room.

Skills

Hospitality experience

Customer service skills

Communication skills

Detail-oriented

Education

High School Diploma or GED preferred

Tools

Microsoft Office Programs

Reservation systems (Tock)

Job description

A prominent winery and restaurant is seeking a full-time Concierge to enhance guest experience and manage reservations at their Paso Robles location. The ideal candidate should have at least 2 years of hospitality experience, excellent customer service skills, and the ability to work flexible hours, including weekends. Responsibilities include assisting guests, maintaining the tasting room, and handling inquiries to ensure top-notch service. Competitive pay range of $18.00 - $21.00 per hour based on experience.