Windows Server Admin — On-Call Troubleshooting & Training

TechDigital Group; Houston (TX); On-site; USD 75,000 - 97,000; Full time

Job summary

An established industry player is seeking a skilled Wintel Administrator to join their dynamic team in Houston. In this role, you will provide critical support for on-call escalations and conduct thorough root cause analysis to resolve issues efficiently. Your commitment to quality standards and customer satisfaction will drive the success of the team, ensuring a positive experience for clients. If you are passionate about technology and customer service, this opportunity offers a chance to make a significant impact in a collaborative environment.

Qualifications

• Strong expertise in Wintel MS Windows Server Administration.
• Ability to perform root cause analysis and resolve tickets independently.

Responsibilities

• Provide support for on-call escalations and resolve tickets within SLA.
• Ensure positive customer experience through effective problem resolution.

Skills

Wintel Administration

Root Cause Analysis

Customer Service

Job description

An established industry player is seeking a skilled Wintel Administrator to join their dynamic team in Houston. In this role, you will provide critical support for on-call escalations and conduct thorough root cause analysis to resolve issues efficiently. Your commitment to quality standards and customer satisfaction will drive the success of the team, ensuring a positive experience for clients. If you are passionate about technology and customer service, this opportunity offers a chance to make a significant impact in a collaborative environment.