Remote IT Systems Administrator I (On‑Call)

Itsasap; Holiday (FL); Remote; USD 9,399 - 13,386; Full time

Benefits offered by this job

Life Insurance

Flexible Benefit Reimbursement

Paid Time Off (starts at 15 days/year)

Maternity/Paternity Leave

Paid US Holiday

Night Shift Bonus

Health & Wellness Program

Company-paid training and certification

Job summary

A dynamic IT support company seeks a System Administrator to deliver top-notch remote IT support. The role involves troubleshooting operating systems, printers, and applications while ensuring high service standards. Qualifications include 3-5 years in IT support, proficiency in both Windows and Mac OS, and excellent customer service skills. This position requires a reliable home office setup. Join us for opportunities that promote growth and skill enhancement through company-paid training and comprehensive benefits.

Qualifications

• 3-5 years of experience in IT Support or a similar role.
• Excellent command of English, spoken and written.
• Able to work full time (40 hrs/week) in PST.

Responsibilities

• Resolve workstation operating system issues.
• Provide after-hours and weekend support as on-call.
• Handle printer and business application issues.

Skills

Windows troubleshooting

Mac OS troubleshooting

VMWare

Hyper V

M365 support

Azure support

Networking knowledge

Customer service

Education

Various IT certifications (CompTIA A+, CompTIA Network+)

Tools

MS Office

Adobe

Active Directory

Backup software

Endpoint cybersecurity

Job description

A dynamic IT support company seeks a System Administrator to deliver top-notch remote IT support. The role involves troubleshooting operating systems, printers, and applications while ensuring high service standards. Qualifications include 3-5 years in IT support, proficiency in both Windows and Mac OS, and excellent customer service skills. This position requires a reliable home office setup. Join us for opportunities that promote growth and skill enhancement through company-paid training and comprehensive benefits.