Remote IT Systems Administrator I (On‑Call)

Itsasap

Holiday (FL)

Remote

USD 9,399 - 13,386

Full time

14 days+

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Benefits offered by this job

Life Insurance
Flexible Benefit Reimbursement
Paid Time Off (starts at 15 days/year)
Maternity/Paternity Leave
Paid US Holiday
Night Shift Bonus
Health & Wellness Program
Company-paid training and certification

Job summary

A dynamic IT support company seeks a System Administrator to deliver top-notch remote IT support. The role involves troubleshooting operating systems, printers, and applications while ensuring high service standards. Qualifications include 3-5 years in IT support, proficiency in both Windows and Mac OS, and excellent customer service skills. This position requires a reliable home office setup. Join us for opportunities that promote growth and skill enhancement through company-paid training and comprehensive benefits.

Qualifications

  • 3-5 years of experience in IT Support or a similar role.
  • Excellent command of English, spoken and written.
  • Able to work full time (40 hrs/week) in PST.

Responsibilities

  • Resolve workstation operating system issues.
  • Provide after-hours and weekend support as on-call.
  • Handle printer and business application issues.

Skills

Windows troubleshooting
Mac OS troubleshooting
VMWare
Hyper V
M365 support
Azure support
Networking knowledge
Customer service

Education

Various IT certifications (CompTIA A+, CompTIA Network+)

Tools

MS Office
Adobe
Active Directory
Backup software
Endpoint cybersecurity

Job description

A dynamic IT support company seeks a System Administrator to deliver top-notch remote IT support. The role involves troubleshooting operating systems, printers, and applications while ensuring high service standards. Qualifications include 3-5 years in IT support, proficiency in both Windows and Mac OS, and excellent customer service skills. This position requires a reliable home office setup. Join us for opportunities that promote growth and skill enhancement through company-paid training and comprehensive benefits.
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