Your resume and cover letter, tailored to exactly what they’re hiring for.
Get past ATS filters
Benefits offered by this job
Life Insurance
Flexible Benefit Reimbursement
Paid Time Off (starts at 15 days/year)
Maternity/Paternity Leave
Paid US Holiday
Night Shift Bonus
Health & Wellness Program
Company-paid training and certification
Job summary
A dynamic IT support company seeks a System Administrator to deliver top-notch remote IT support. The role involves troubleshooting operating systems, printers, and applications while ensuring high service standards. Qualifications include 3-5 years in IT support, proficiency in both Windows and Mac OS, and excellent customer service skills. This position requires a reliable home office setup. Join us for opportunities that promote growth and skill enhancement through company-paid training and comprehensive benefits.
Qualifications
3-5 years of experience in IT Support or a similar role.
Excellent command of English, spoken and written.
Able to work full time (40 hrs/week) in PST.
Responsibilities
Resolve workstation operating system issues.
Provide after-hours and weekend support as on-call.
Handle printer and business application issues.
Skills
Windows troubleshooting
Mac OS troubleshooting
VMWare
Hyper V
M365 support
Azure support
Networking knowledge
Customer service
Education
Various IT certifications (CompTIA A+, CompTIA Network+)
Tools
MS Office
Adobe
Active Directory
Backup software
Endpoint cybersecurity
Job description
A dynamic IT support company seeks a System Administrator to deliver top-notch remote IT support. The role involves troubleshooting operating systems, printers, and applications while ensuring high service standards. Qualifications include 3-5 years in IT support, proficiency in both Windows and Mac OS, and excellent customer service skills. This position requires a reliable home office setup. Join us for opportunities that promote growth and skill enhancement through company-paid training and comprehensive benefits.