Windows Systems Administrator

TechDigital Group; Houston (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a skilled Windows Systems Administrator to enhance their IT team. This role involves managing Windows systems, developing PowerShell scripts for automation, and implementing observability solutions. The ideal candidate will participate in Root Cause Analysis, create comprehensive Standard Operating Procedures, and collaborate with other IT teams to improve system performance. This position offers a dynamic environment where your contributions will directly impact operational efficiency and customer satisfaction. If you are passionate about technology and thrive in a collaborative setting, this opportunity is perfect for you.

Qualifications

• Extensive experience with Windows systems and PowerShell scripting required.
• Expertise in system observability and Root Cause Analysis essential.

Responsibilities

• Manage and maintain Windows-based systems and servers.
• Develop PowerShell scripts for automation and manage observability solutions.

Skills

Windows Systems Administration

PowerShell Scripting

System Observability

Root Cause Analysis

Standard Operating Procedures

Job description

Job #: 874
Pay Rate: Not Specified
Job type: contractor
Location: Houston, TX

We are looking for a skilled Windows Systems Administrator to join our IT team. The ideal candidate will have extensive experience with Windows systems and be proficient in PowerShell scripting. This role requires expertise in system observability, participation in Root Cause Analysis, and the ability to create comprehensive Standard Operating Procedures.

Key Responsibilities

1. Manage and maintain Windows-based systems and servers
2. Develop and maintain PowerShell scripts for system automation and management
3. Implement and manage observability solutions for Windows environments
4. Participate in Root Cause Analysis (RCA) calls to investigate and resolve system issues
5. Create and maintain Standard Operating Procedures (SOPs) for Windows system processes
6. Troubleshoot complex Windows system issues and provide timely resolutions
7. Collaborate with other IT teams to improve overall system performance and reliability
8. Validate analyses (e.g., Root Cause Analysis, Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders
9. Ensure positive customer feedback & satisfaction through active participation in customer meetings to understand any issues faced
10. Validate Change Order Implementation Plan & Human Error Compliance and participate in Capacity planning
11. Perform value addition activities (such as mentoring administrators/team members, preparing SOPs, maintaining effective documentation simultaneously, and knowledge sharing)
12. Act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as required
13. Ensure on-time resolution & quality compliance of escalated tickets/incidents as per the agreed SLA