Windows Production Scheduler: Install Timelines & Care

Interior Logic Group, Inc.; San Diego (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

Interior Logic Group in California is seeking an organized Windows Production Coordinator to manage installation and customer care schedules with installers and builders. You will help ensure timely delivery and installation while coordinating with multiple teams to resolve scheduling issues.

The ideal candidate has strong communication skills, is a self-starter, and can work under pressure to meet deadlines.

Qualifications

• High school diploma or GED required.
• Associate’s or bachelor’s degree preferred.
• Minimum of two years of related industry experience and/or training, or an equivalent combination of education and experience.
• Window coverings knowledge is a plus.
• SAP knowledge is a plus.
• Strong written and verbal communication skills.
• Strong interpersonal skills with the ability to develop and maintain professional working relationships with builders, vendors, and coworkers.
• Ability to communicate effectively with customers, coworkers, and supervisors in a professional and courteous manner.
• Ability to proactively identify, analyze, address, and resolve problem areas, conflicts, and issues.
• Strong decision-making skills, including the ability to exercise sound judgment, explain the reasoning behind decisions, involve appropriate team members in the decision-making process, and make timely decisions.
• Strong organizational skills with the ability to utilize effective tracking systems to maintain and monitor information associated with the ordering and production process.
• Working knowledge of the internet, inventory systems, project management, Microsoft Excel, and order processing systems.
• Must be a self-starter with the ability to work independently.

Responsibilities

• Coordinate installation schedules with builders or homebuyers throughout the installation process.
• Use builder scheduling portals or communicate directly with Construction Managers to ensure timely installation.
• Track delivery dates and backorder status of materials ordered for jobs to ensure schedules can be met.
• Communicate with Production, Sales, Design, and Warehouse teams regarding any issues that may impact the schedule.
• Identify and troubleshoot issues that may arise during scheduling or installation.
• Coordinate installation schedules with multiple builders and installers across Northern and Southern California.
• Coordinate customer care issues that arise during installation or after installation and close of escrow.
• Perform other duties as assigned by the supervisor and/or company management.

Skills

Communication skills

Interpersonal skills

Organizational skills

Microsoft Excel

Order processing systems

Inventory systems

Project management

Self-starter

Education

High school diploma or GED

Associate’s or Bachelor's degree preferred

Tools

SAP

Job description

Interior Logic Group in California is seeking an organized Windows Production Coordinator to manage installation and customer care schedules with installers and builders. You will help ensure timely delivery and installation while coordinating with multiple teams to resolve scheduling issues.

The ideal candidate has strong communication skills, is a self-starter, and can work under pressure to meet deadlines.