Windows/Doors/Siding Project Coordinator

Cenvar Roofing & Solar; Roanoke (VA); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Take-home company vehicle

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with 4% company match

Paid time off

8 company holidays

Discounts on Cenvar home services

Education benefits

Job summary

Cenvar Roofing & Solar is seeking a Windows & Doors Project Coordinator in Roanoke, VA to oversee installation, warranty, repair, and service work for window and door projects. You will be the main customer contact, ensuring timely, professional handling of requests and issues.

The role requires a highly organized, customer-focused professional who can coordinate crews, monitor schedules, and resolve problems efficiently while upholding company standards and safety policies.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license with an insurable record.
• Background check must be clear of felony convictions.

Responsibilities

• Oversee all installation, warranty, repair, and service-related work for window and door installations.
• Serve as primary point of contact for customers before, during and after installation.
• Inspect sites, coordinate technicians, manage service schedules and protect customer property.
• Maintain clear, proactive communication with customers about progress and decisions.
• Escalate crew compliance or safety issues to the General Manager as needed.
• Deliver exceptional customer service to boost brand loyalty and branch profitability.
• Identify policies or processes to improve efficiency and support company growth.
• Maintain a clean, organized work environment and ensure the company vehicle is orderly.
• Perform additional duties as assigned.

Skills

Communication

Interpersonal skills

Bilingual (English/Spanish)

Education

High school diploma

Job description

Cenvar is a growing residential exterior remodeling company committed to quality workmanship, exceptional customer service, and investing in our people. Named one of Virginia Business's 2026 Best Places to Work in Virginia, we believe our employees are central to our success. We champion the core values of Grit, Efficiency, Servanthood, Positivity, Integrity, Growth, and Self-Discipline.

• Job Type: Full-time
• Compensation: $50,000-56,000/year
• Benefits: Take-home company vehicle for work use, health insurance, dental insurance, vision insurance, life insurance, 401(k) with 4% company match, paid time off, 8 company holidays, discounts on Cenvar home services, and education benefits.

About the Role

As a Windows & Doors Project Coordinator, you are responsible for overseeing all installation, warranty, repair, and service-related work associated with window and door installations. You will serve as the primary point of contact for customers before, during and after installation, ensuring service requests are addressed promptly, professionally, and in accordance with company standards. This role is ideal for a highly organized, customer-focused professional who thrives in a fast-paced environment and takes ownership of resolving issues efficiently. You will inspect, coordinate technicians, manage service schedules, monitor recurring issues, and ensure every customer receives a positive experience. Your efforts will directly impact customer satisfaction, company reputation, and the long-term success of the Windows & Doors division.

Key Responsibilities

• Complete every item on the On-Site Project Coordinator checklist and execute work orders with exactness to ensure projects are completed on schedule.
• Manage and monitor your assigned crew, holding them accountable to our installation neatness standards and preventing property or equipment damage.
• Proactively analyze job sites to determine protection measures, ensuring the customer's property is left in better condition than it was found.
• Maintain frequent communication with the customer to keep them informed of job progress and involve them in key decisions.
• Utilize strong problem identification and resolution skills to handle challenges in real-time; immediately alert the General Manager if crew compliance issues arise.
• Deliver unrivaled customer service to build brand loyalty, increase branch profitability, and ensure the customer has the best experience possible.
• Actively analyze policies and processes to generate ideas that improve efficiency and help the company grow.
• Strictly adhere to all safety provisions required by law and company policy.
• Be willing to work Saturdays when project demands require it.
• Maintain a clean, organized work environment and keep the company vehicle orderly.
• Perform additional duties as assigned

What Makes You a Strong Fit

• Experience working in construction, farming, service-based, or similar industries is helpful but not required.
• High school diploma or equivalent.
• Excellent communication and interpersonal abilities.
• A valid driver’s license with an acceptable driving record (insurable under company policy) and a background check free of felony convictions.
• Prior management experience and bilingual (English/Spanish) skills are a plus

The pay range for this role is:

50,000 - 56,000 USD per year (Roanoke, VA)