Windows Desktop Support Specialist — Remote Troubleshooting

Gaylor Electric, Inc.; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

Gaylor Electric, Inc. is seeking an IT Desktop Support professional in Indianapolis, Indiana. This role requires expertise in various software platforms and computing equipment within the company's technology environment.

The ideal candidate will have excellent communication skills, familiarity with Windows, and will handle troubleshooting issues, maintain records, and assist in technical support requests.

Qualifications

• Knowledgeable in the Windows desktop environment.
• Possesses effective communication skills, both verbal and written.
• Previous desktop support or IT helpdesk experience preferred.

Responsibilities

• Responds to support requests and takes necessary steps to resolve problems.
• Documents support issues and solutions.
• Diagnoses Windows and PC hardware issues.
• Maintains appropriate records, files, and documentation.

Skills

Effective communication skills

Windows desktop environment knowledge

Basic troubleshooting of LAN

Time management

Education

CompTIA A+ preferred

Job description

Gaylor Electric, Inc. is seeking an IT Desktop Support professional in Indianapolis, Indiana. This role requires expertise in various software platforms and computing equipment within the company's technology environment.

The ideal candidate will have excellent communication skills, familiarity with Windows, and will handle troubleshooting issues, maintain records, and assist in technical support requests.