Windows Desktop Support Escalations & Deployments

TEKsystems; Norwell (MA); On-site; USD 38,572 - 45,460; Part time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Time Off/Leave

Job summary

TEKsystems is looking for a Desktop Support Specialist in Norwell, MA. The specialist will manage Windows Desktop Support, asset management, and assist users with software, hardware, and network issues.

This contract position involves troubleshooting, configuring systems, and supporting the company-wide Windows 11 migration project. Candidates should have strong communication skills and experience in a desktop support environment.

Offering $28.00 – $33.00/hr, this role also includes various benefits such as medical, dental, and retirement plans.

Qualifications

• Experience in desktop support for Windows 10 and Windows 11 is required.
• Knowledge of Office 365 and printer troubleshooting is essential.
• Strong communication and teamwork skills are necessary.

Responsibilities

• Troubleshoot and resolve escalated support issues onsite and remotely.
• Configure hardware and software to customer specifications.
• Collaborate with vendors to resolve issues.

Skills

Desktop support for Windows 10 and Windows 11

Office 365

Customer service and printer support

Active Directory

Ticketing systems such as ServiceNow

Imaging and deployment of desktop systems

Printer troubleshooting

Job description

TEKsystems is looking for a Desktop Support Specialist in Norwell, MA. The specialist will manage Windows Desktop Support, asset management, and assist users with software, hardware, and network issues.

This contract position involves troubleshooting, configuring systems, and supporting the company-wide Windows 11 migration project. Candidates should have strong communication skills and experience in a desktop support environment.

Offering $28.00 – $33.00/hr, this role also includes various benefits such as medical, dental, and retirement plans.