Desktop Support Engineer - Windows & Networking

People Incorporated; Fall River (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

403(b) savings plan

Tuition Assistance Program

4 weeks accrued paid time off

11 paid holidays annually

Wellness Activities and initiatives

Employee Assistance Program

FREE Life and Long-term Disability Ins

Job summary

People, Incorporated is seeking a Desktop Support Specialist to join our IT team in Fall River, MA. This full-time role (40 hours) provides information technology support to the agency, including computer deployments, troubleshooting, and user setup.

The position requires an associate degree or equivalent experience, strong organizational and communication skills, and a valid driver's license with background check.

Qualifications

• Associates degree in related field or equivalent combination of education and experience.
• Skill in office functions including but not limited to computer operations.
• Skill in organization, prioritization, and working independently.
• Skill in communicating and working with others cooperatively.
• A driver's license as well as a qualifying criminal background check and driving record

Responsibilities

• Coordinate the installation of new computers and peripherals.
• Replace desktop hardware as needed as well as basic laptop hardware.
• Troubleshoot hardware, software, and printer issues.
• Remove virus, spyware, and malware as needed.
• Install all software and hardware as required.
• Restore Windows software.
• Domain, Email & Intranet user setup and maintenance.
• Set up equipment for special events.
• Monitor and complete Agency IT Requests.
• Responsible for moving equipment as necessary.
• Maintain and run Network cabling as necessary.

Skills

Computer operations

Organization

Prioritization

Independent work

Communication

Driver's license

Background check

Education

Associates degree in related field or equivalent combination of education and experience

Job description

People, Incorporated is seeking a Desktop Support Specialist to join our IT team in Fall River, MA. This full-time role (40 hours) provides information technology support to the agency, including computer deployments, troubleshooting, and user setup.

The position requires an associate degree or equivalent experience, strong organizational and communication skills, and a valid driver's license with background check.