Windows Desktop Engineer & Endpoint Solutions Specialist

TEK Systems; Menasha (WI); Hybrid; USD 41,000 - 62,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

PTO / Vacation

Job summary

TEKsystems in Menasha, WI seeks a Desktop Engineer to design, deploy, and support enterprise Windows endpoints within a Microsoft environment. This contract-to-hire role starts onsite, with potential hybrid work after conversion.

You will manage Intune and PDQDeploy, create packages, handle patching, provide Tier III support, and mentor the Service Desk. Strong scripting and AD skills are a must, with a focus on endpoint performance and security.

Qualifications

• Experience with Windows desktop engineering and enterprise endpoint management.
• Experience with Microsoft Intune administration and device management.
• Hands-on software packaging and deployment using PDQ Deploy and/or Microsoft Intune.
• Knowledge of Microsoft 365 technologies, including Teams administration.
• Experience supporting desktop hardware and peripherals in an enterprise environment.
• Active Directory administration and user management experience.
• Strong PowerShell scripting and automation.
• Knowledge of enterprise patch management processes.

Responsibilities

• Design, develop, and maintain enterprise Windows desktop environments and endpoint standards.
• Manage and support Microsoft 365 technologies, including Microsoft Teams and Intune.
• Create, test, and deploy software packages using Microsoft Intune and PDQ Deploy.
• Administer enterprise patch management and software update processes.
• Provide Tier III technical support, troubleshooting complex issues and performing root cause analysis.
• Serve as a subject matter expert for desktop engineering initiatives and endpoint-related projects.
• Monitor endpoint performance, identify recurring issues, and implement long-term solutions.
• Evaluate and recommend hardware, software, and peripheral technologies to support business needs.
• Develop and maintain technical documentation and knowledge base articles.
• Mentor Service Desk and support team members on desktop technologies and best practices.
• Identify training opportunities that improve end-user productivity and technology adoption.
• Participate in an on-call rotation to support business-critical systems outside of standard business hours.
• Collaborate with cross-functional IT teams to ensure a secure, stable, and efficient computing environment.

Skills

Windows desktop

Endpoint management

PowerShell scripting

Troubleshooting

Active Directory

Microsoft 365

Tools

PDQ Deploy

Intune

Job description

TEKsystems in Menasha, WI seeks a Desktop Engineer to design, deploy, and support enterprise Windows endpoints within a Microsoft environment. This contract-to-hire role starts onsite, with potential hybrid work after conversion.

You will manage Intune and PDQDeploy, create packages, handle patching, provide Tier III support, and mentor the Service Desk. Strong scripting and AD skills are a must, with a focus on endpoint performance and security.