Will Call Manager — Fast-Paced Ops, ESOP & Bonus Potential

Ganahl Lumber; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Uncapped bonus potential

Opportunities for growth and development

Job summary

Ganahl Lumber in Los Angeles is seeking a Will Call Manager to lead the team in processing customer orders. You will ensure timely and accurate service while managing the daily operations of the Will Call department.

The ideal candidate will possess strong leadership skills, experience in customer service, and the ability to multitask effectively in a fast-paced environment. Ganahl Lumber offers competitive compensation and opportunities for growth.

Qualifications

• Experience in customer service or supervisory roles, preferably in retail or warehouse settings.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Ability to multitask in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Familiarity with inventory management systems is a plus.

Responsibilities

• Lead and manage the Will Call team.
• Ensure timely and accurate order processing.
• Resolve customer issues professionally.
• Monitor performance and identify areas for improvement.
• Train staff to improve service.
• Collaborate with other departments for smoother operations.
• Keep the Will Call area organized and efficient.

Skills

Customer service experience

Leadership skills

Communication abilities

Problem-solving skills

Multitasking ability

Organizational skills

Familiarity with inventory management systems

Job description

Ganahl Lumber in Los Angeles is seeking a Will Call Manager to lead the team in processing customer orders. You will ensure timely and accurate service while managing the daily operations of the Will Call department.

The ideal candidate will possess strong leadership skills, experience in customer service, and the ability to multitask effectively in a fast-paced environment. Ganahl Lumber offers competitive compensation and opportunities for growth.