Swing Shift Supervisor

Ganahl Lumber; San Juan Capistrano (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Ganahl Lumber in San Juan Capistrano is seeking a Swing Shift Supervisor to join our team. This fast-paced role requires multitasking while supporting our sales team and solving customer issues by processing orders, locating materials, and verifying the condition of returned products.

You will manage the open order list, schedule and assign work to order pullers, and monitor turnaround times. Ideal candidate has 1-2 years experience, excellent communication, and a customer-first mindset to

Qualifications

• Excellent attendance.
• Positive attitude.
• Proficient with Accuterm, scheduling, ticket writing, credit memo, along with Word and Excel programs
• Product knowledge in multiple categories a plus
• Research of sales history
• Works well with team to accomplish common Goals
• Great communication skills both verbal and written

Responsibilities

• Processing customer orders
• Locating material and verifying the condition of all returned products
• Processing of daily sales tickets
• Managing the open order list for all daily orders
• Scheduling and assigning work to order pullers
• Monitoring turnaround times

Skills

Attendance

Positive attitude

Accuterm

Scheduling

Ticket writing

Credit memo

Product knowledge

Sales history

Team collaboration

Communication

Education

High School diploma or equivalent

Tools

Accuterm

Word

Excel

Job description

SWING SHIFT SUPERVISOR
Ganahl Lumber is looking for a Swing Shift Supervisor to join our team in our San Juan Capistrano team. This position is fast paced and requires the ability to multitask while supporting our sales team and solving problems for our customers. The responsibilities include but are not limited to: Processing customer orders, locating material and verifying the condition of all returned products, processing of daily sales tickets, managing the open order list for all daily orders, scheduling and assigning work to order pullers, monitoring turnaround times.

SWING SHIFT SUPERVISOR
Ganahl Lumber is looking for a Swing Shift Supervisor to join our team in our San Juan Capistrano team. This position is fast paced and requires the ability to multitask while supporting our sales team and solving problems for our customers. The responsibilities include but are not limited to: Processing customer orders, locating material and verifying the condition of all returned products, processing of daily sales tickets, managing the open order list for all daily orders, scheduling and assigning work to order pullers, monitoring turnaround times.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. The ideal candidate should have the following skill set:

• Excellent attendance
• Positive attitude
• Proficient with Accuterm, scheduling, ticket writing, credit memo, along with Word and Excel programs
• Product knowledge in multiple categories a plus
• Research of sales history
• Works well with team to accomplish common Goals
• Great communication skills both verbal and written
  

Requirements:

• High School diploma or equivalent
• 1-2 years proven experience in supporting client success
• Excellent written and verbal communication skills
• Ability to address complaints and issues with effective solutions and a positive attitude
• Passion for delighting customers with above and beyond service
  

About Ganahl Lumber:
Ganahl Lumber Company is the oldest lumberyard and hardware supply store in the State of California. Since 1884, we have been a family and employee owned business selling building supplies and hardware for pro contractors and DIY enthusiasts alike. Our products include tools, paint, building materials, millwork, doors and windows. With ten convenient store locations, we serve customers throughout the greater Los Angeles metropolitan area.
This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, Ganahl Lumber Company reserves the right to revise the job description at any time. All active employees must be able to satisfactorily perform the essential functions of the position and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Your employment with Ganahl Lumber Company is at will. Nothing in this job description shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of the Ganahl Lumber Company employees.