Wildlife Retail & Guest Services Associate

Elmwood Park Zoo; Norristown (Montgomery County); On-site; USD 30,000 - 36,000; Full time

Job summary

Elmwood Park Zoo is seeking team members for Guest Services who can work weekends and holidays and handle cash transactions in a fast-paced retail setting. The role supports safety, cleanliness, and guest satisfaction across the Zoo.

You will report to the Guest Services Management Team and help foster appreciation of wildlife through excellent customer service and smooth operation of retail points at the Zoo.

Qualifications

• Experience with cash handling and retail operations.
• Ability to work weekends and holidays.
• Customer service oriented in a guest-facing environment.

Responsibilities

• Assist the Zoo in fostering an appreciation of wildlife and the environment that will inspire active participation in conservation.
• Assist Management in ensuring safety, cleanliness, and efficiency in all areas of the operation of the Zoo.
• Follow and adhere to all policies and procedures for their specific department and the Zoo at all times.

Skills

Cash handling

Retail experience

Job description

Elmwood Park Zoo is seeking team members for Guest Services who can work weekends and holidays and handle cash transactions in a fast-paced retail setting. The role supports safety, cleanliness, and guest satisfaction across the Zoo.

You will report to the Guest Services Management Team and help foster appreciation of wildlife through excellent customer service and smooth operation of retail points at the Zoo.