Zoo Retail Associate: Guest Service & Merchandising

Compass Group USA; Memphis (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA at the Memphis Zoo is seeking a friendly Retail Team Member to stock shelves, set up displays, assist guests, and process purchases across park outlets. This role requires reliability, customer focus, and basic cashless payment handling.

You will help maintain an appealing retail space that supports park operations. You will ensure a clean, safe, and welcoming environment, manage inventory, and assist with sanitation and safety standards.

Responsibilities

• Stocks shelves, counters and tables with merchandise.
• Sets up advertising displays and arranges merchandise to promote sales.
• Stamps, marks or tags prices on merchandise.
• Obtains merchandise requested by customer or receives merchandise selected by customer.
• Answers customers' questions about location, price and use of merchandise.
• Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
• Wraps and bags merchandise.
• Totals merchandise price and tax to determine final bill amount.
• Processes cashless payments.
• Follows all company payment integrity policies and procedures.
• Keeps record of sales, prepares inventory and orders merchandise.
• Complies with sanitation, ServSafe and safety requirements.
• Maintains clean and safe work environment; performs job safely.
• Demonstrates reliable attendance and work ethic.
• May be assigned to any retail outlet in the park based on business needs.

Job description

Compass Group USA at the Memphis Zoo is seeking a friendly Retail Team Member to stock shelves, set up displays, assist guests, and process purchases across park outlets. This role requires reliability, customer focus, and basic cashless payment handling.

You will help maintain an appealing retail space that supports park operations. You will ensure a clean, safe, and welcoming environment, manage inventory, and assist with sanitation and safety standards.