Wholesale Underwriting Services Manager (Ops & Analytics)

Everest Group; New Jersey; On-site; USD 90,000 - 120,000; Full time

Job summary

Everest Insurance Company in Warren, NJ seeks a Manager, Underwriting Services – Wholesale Casualty to lead a team of Underwriting Assistants and drive operational excellence across rating support, policy issuance, endorsements and renewals.

The role emphasizes data-driven performance, governance, and continuous improvement, balancing day-to-day execution with strategic objectives in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 5 years of progressive operational leadership in insurance operations or underwriting support.
• Experience with commercial automobile insurance is preferred.
• Experience leading and developing teams in a service-oriented environment.
• Strong data/analytics skills and ability to drive performance through metrics.

Responsibilities

• Lead a team of Underwriting Assistants supporting underwriting operations.
• Ensure end-to-end processing including rating support, policy issuance, endorsements, renewals and audits.
• Monitor SLAs, quality indicators and productivity; optimize workload and resource allocation.
• Serve as escalation point for operational issues and drive timely resolutions.
• Use dashboards and reporting to identify trends and improve efficiency.
• Drive process improvements, automation opportunities, and organizational change initiatives.
• Ensure compliance with quality standards and regulatory requirements.

Skills

Leadership

Analytics

Communication

Excel

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Office

Job description

Everest Insurance Company in Warren, NJ seeks a Manager, Underwriting Services – Wholesale Casualty to lead a team of Underwriting Assistants and drive operational excellence across rating support, policy issuance, endorsements and renewals.

The role emphasizes data-driven performance, governance, and continuous improvement, balancing day-to-day execution with strategic objectives in a fast-paced environment.