Wholesale Property Underwriting Services Manager

Everest; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Everest Insurance Company is seeking a Manager, Underwriting Services – Wholesale Property to lead a team delivering underwriting support and operational excellence across property portfolios. The role focuses on service quality, productivity, and employee engagement while ensuring accurate, efficient processing in line with SLAs.

The ideal candidate has 5+ years in operational leadership and underwriting support, with strong data analytics and Excel proficiency to drive improvements and

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Minimum of 5 years of progressive operational leadership, insurance operations, underwriting support, or related business experience.
• Experience with commercial property insurance and leading teams in a service-oriented environment.

Responsibilities

• Lead and develop a team of Underwriting Assistants supporting underwriting operations across segments.
• Maintain accountability for end-to-end operational performance including rating support, policy issuance, endorsements, renewals, audits, and other activities.
• Monitor SLAs, quality indicators, and productivity benchmarks to achieve business objectives.
• Manage workload distribution, capacity planning, and prioritization to balance service demands.
• Act as escalation point for operational issues and drive timely resolutions.

Skills

Operational leadership

Underwriting operations

Team leadership

Data-driven decision making

Stakeholder communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Job description

Everest Insurance Company is seeking a Manager, Underwriting Services – Wholesale Property to lead a team delivering underwriting support and operational excellence across property portfolios. The role focuses on service quality, productivity, and employee engagement while ensuring accurate, efficient processing in line with SLAs.

The ideal candidate has 5+ years in operational leadership and underwriting support, with strong data analytics and Excel proficiency to drive improvements and