Wholesale Property Underwriting Ops Leader

Everest; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

401k match

Paid holidays

Paid time off

Job summary

Everest Insurance Company in the United States is seeking a Manager for Underwriting Services – Wholesale Property to lead a team delivering critical underwriting support across property lines.

You will drive operational excellence, SLA adherence, and process improvements while partnering with underwriting, operations, and technology teams to optimize workflows and data-driven decision making.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Minimum of 5 years of progressive operational leadership in insurance operations or underwriting support.
• Prior experience with commercial property insurance is preferred.
• Experience leading and developing teams in a service-oriented environment.
• Strong data-driven performance management and analytics knowledge.
• Proficiency in Microsoft Excel with advanced data analysis and reporting.

Responsibilities

• Lead and develop a team of Underwriting Assistants across segments.
• Oversee end-to-end underwriting support processes: rating, policy issuance, endorsements, renewals.
• Monitor SLAs, quality indicators, and productivity.
• Manage workload, capacity planning, and prioritization.
• Act as escalation point for operational issues and drive timely resolutions.

Skills

Leadership

Data analytics

Change management

Cross-functional

Excel

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Data dashboards

Audit tools

Job description

Everest Insurance Company in the United States is seeking a Manager for Underwriting Services – Wholesale Property to lead a team delivering critical underwriting support across property lines.

You will drive operational excellence, SLA adherence, and process improvements while partnering with underwriting, operations, and technology teams to optimize workflows and data-driven decision making.