Wholesale & Restaurant AR Collections Specialist

D'Artagnan, LLC.; Boston, Northern (MA, KY); Hybrid; USD 30,000 - 35,000; Full time

Job summary

Fortune Fish & Gourmet is seeking an AR Collections Specialist in Boston, MA. The role focuses on high-volume collections for wholesale and restaurant accounts, resolving disputes, and ensuring accurate ERP documentation.

The position requires at least five years in AR/collections, strong negotiation and communication skills, and experience with B2B distribution. This is a full-time, on-site role with a focus on accuracy and collaboration across departments.

Qualifications

• At least five years of AR/collections or related accounting experience.
• Experience managing B2B distribution accounts and large retail chain customers.
• Demonstrated negotiation and communication skills in collections contexts.

Responsibilities

• Conduct high-volume outbound collection calls and negotiate payment resolutions.
• Build and maintain professional relationships with wholesale and restaurant accounts.
• Investigate and resolve payment disputes, deduction issues and account discrepancies.
• Monitor customer payment trends and identify potential collection risks.
• Ensure accurate documentation of customer communications, payment commitments and collection activities within the ERP system.
• Work with the Sales Department to ensure AR activities are compliant with established protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Other duties as assigned by the Collections Supervisor.

Skills

Negotiation

Communication

Attention to Detail

Work Ethic

Teamwork

AR/Collections knowledge

Tools

Excel

Word

Outlook

Microsoft Dynamics 365 BC

Job description

Fortune Fish & Gourmet is seeking an AR Collections Specialist in Boston, MA. The role focuses on high-volume collections for wholesale and restaurant accounts, resolving disputes, and ensuring accurate ERP documentation.

The position requires at least five years in AR/collections, strong negotiation and communication skills, and experience with B2B distribution. This is a full-time, on-site role with a focus on accuracy and collaboration across departments.