Wholesale & Restaurant AR Collections Specialist

Fortune-International,-LLC; Boston (MA); On-site; USD 30,000 - 35,000; Full time

Job summary

Fortune Fish & Gourmet is seeking an Accounts Receivable Collections Specialist in Boston, MA to manage customer accounts, ensure timely collection of invoices, and maintain accurate financial records. The role requires strong negotiation and communication skills and experience with a large portfolio of B2B customers.

Responsibilities include high-volume outbound calls, resolving disputes, documenting activities in the ERP system, supporting the Sales team, and assisting with year-end audits.

Qualifications

• At least five years of AR/collections or related accounting experience
• Strong verbal and written communication skills
• Excellent attention to detail and accuracy
• Ability to negotiate payment arrangements and resolve disputes
• Experience with ERP systems and customer account documentation

Responsibilities

• Conduct high-volume outbound collection calls and negotiate payment resolutions
• Build and maintain relationships with wholesale and restaurant accounts
• Investigate and resolve payment disputes and account discrepancies
• Monitor payment trends and identify collection risks
• Document all communications and commitments in the ERP system
• Support Sales to ensure AR activities align with protocol
• Provide reports to Collections Supervisor and assist with year-end audits
• Other duties as assigned by the Collections Supervisor

Skills

Negotiation

Communication

Attention to detail

Teamwork

Work ethic

Tools

Microsoft Office (Excel/Word/Outlook)

Microsoft Dynamics BC

Job description

Fortune Fish & Gourmet is seeking an Accounts Receivable Collections Specialist in Boston, MA to manage customer accounts, ensure timely collection of invoices, and maintain accurate financial records. The role requires strong negotiation and communication skills and experience with a large portfolio of B2B customers.

Responsibilities include high-volume outbound calls, resolving disputes, documenting activities in the ERP system, supporting the Sales team, and assisting with year-end audits.